Alarm certificate
Received
The certificate from your alarm company that shows the system is monitored. A PDF or a photo of the paper both work.
Photo of the alarm panel
One more try
The keypad by your door, close enough to read the brand.
Tommy says“Too dark — can you turn the lights on and take it again?”
Monitoring bill or contract
Not started
A recent bill or the first page of your contract with the monitoring company.
Confirm your monitoring is active in the ADT app
OptionalNot started
Open the ADT app, check that monitoring shows as active, then tap Done. A screenshot helps but is not needed.